Ipsos uses this survey number to (i) identify who has responded to the survey (so they only send reminder letters to people who haven’t responded), (ii) to link responses to GP practices, and (iii) to weight the responses by linking to the age and gender of respondents. Once the survey is finished Ipsos MORI destroys the contact details that it has received.Įach survey response has a unique reference number. A random probability selection of patients (aged 16+) is selected from all eligible GP practices, and the names and addresses, and where available, mobile phone numbers of the selected patients are sent to Ipsos who distributes the questionnaire on our behalf. The mailing list for the GP Patient survey is produced from the registered GP patient list that is held by NHS Digital. The GP Patient Survey is currently conducted by Ipsos who act as a data processor on behalf of NHS England. The survey also includes a number of questions assessing patients’ experience of NHS dental services. The GP Patient Survey assesses patients’ experience of healthcare services provided by GP surgeries, including experience of access to GP practices, making appointments, the quality of care received from GPs and practice nurses, satisfaction with opening hours and experience of NHS urgent care services. For other surveys, please refer to the privacy notice provided with the survey. The surveys that we conduct annually involving the processing of personal data are described below. NHS England uses a range of different surveys as a valuable source of feedback directly from patients, services users and NHS staff about the care that they receive or provide. Those completing surveys or questionnaires Purposes for processing Those completing surveys or questionnaires.
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